Plymouth Citybus launches recruitment drive after shortage of staff on roads


A Plymouth bus company has launched a major recruitment drive after having had to temporarily suspend routes due to the shortage of drivers in the country.

Plymouth Citybus, part of the Go-Ahead group, offers full-time positions with all the training provided and a host of benefits to attract applicants. He said anyone 19 years of age or older who has held a driver’s license for at least a year can apply.

In September 2021, the company was forced to temporarily suspend more than 100 routes due to a shortage of drivers. This was in part due to staff availability due to a high level of staff illness which has been a problem for many transport operators.

Learn more about the understaffing crisis in the South West

But nationwide, there is a shortage of bus drivers with 4,000 bus drivers reportedly quitting their jobs to become truck drivers – and earn more money. This resulted in the cancellation of routes in Scotland, the North East and the South West, including Plymouth.

Plymouth Citybus, now part of Go South West alongside Go Cornwall Bus, is looking for new workers by offering £ 12.25 an hour for a weekly contract of at least 40 hours.

The company also offers a range of benefits, including: free training; free bus transport for the employee and a designated person, as well as dependents under the age of 19; a health care plan; staff discounts at various retailers.

Alan Griffin decided to become a bus driver in Plymouth after retiring from the police. With a good knowledge of the area and a lot of experience in discussions with the public, he said it was the ideal solution.

He said, “Every day, every hour is different. You can see parts of the city that you wouldn’t normally see at times when you wouldn’t normally see them.

“And anyone can get on the bus at any time – you have about three seconds to gauge where to start your conversation. If you pick up passengers from Derriford Hospital, for example, you have no idea what happened to them 20 minutes ago, they could have had terrible news or something really good could have happened. .

“It’s really a customer service job – I didn’t want to be stuck at a desk staring at the same four walls, and it gives me what I need. “

Plymouth Citybus recently received the Investors in People, Platinum and Queen’s Award for Enterprise – two accolades given to outstanding companies – and the Employer of the Year at the Plymouth Armed Forces Awards for his continued work to help those who leave the Armed Forces in civilian employment.

With its own driver training school, Plymouth Citybus has said it can give drivers the skills they need to obtain their Passenger Carrier Vehicle (PCV) license, as well as knowledge of the route and customer service skills to get new employees on the road, all from them. Milehouse bus depot.

Business Live’s Southwestern business reporter is William Telford. William has over a decade of experience reporting on the business scene in Plymouth and the South West. It is based in Plymouth but covers the entire region.

To contact Guillaume: Email: [email protected] – Phone: 01752 293116 – Mob: 07584 594052 – Twitter: @WTelfordHerald – LinkedIn: – Facebook:

Staying in touch: BusinessLive newsletters have been redesigned to make them even better. We send morning newsletters straight to your inbox on the latest news, views and opinions in the South West. Also receive our last minute alerts and weekly sector reviews. Register now – it’s free and it only takes a minute. To subscribe to the daily Business Live newsletters, click here

And visit the LinkedIn Business Live South West page here

Mr Griffin said: “Just talk to them – the people who work for Plymouth Citybus are good people. Everyone is united, not just the managers, everyone is happy to talk. Talk to the training team, come to a recruiting day, it’s all here to give you the tools you need to get the job done.

Anyone interested in knowing more about becoming a driver can contact Sophie at [email protected], by calling 01752 264299 or by visiting

More stories about transport in the South West